Frequently Asked Questions

De CtrlBase mobile app is te vinden in zowel de Play Store van Android als in de App Store van Apple.

 In this app you can easily view your real-time sales, perform a stock check, request sales overviews, inventory / balances and request support.

You can also log in to the CtrlBase software via the Microsoft Remote Desktop app, available in the Android Play Store and Apple App Store.

In the app you can select the plus sign to set up a new connection. Ask our support what you can enter at the PC name.

You must add a user to the user name, where the username is your exhibitor number and the password is the well-known internet password that you received with your login details. Finally press SAVE and then you can start the software in the RDP menu.

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From the main menu of your CtrlBase software you can go to Import / Export at the top of the menu bar and select Import excel sheet.

 From the import menu you can retrieve the excel Template, which will be sent to your email address together with a detailed manual.

 You can put item discounts, location discounts or a product group discount in the system.

From the article management screen on the right-hand side under actions you can choose, for example, article discount, this will look at the article selection you made in the article management screen.

Then enter the discount percentage, start and end date and apply it by selecting OK.

The easiest way is to use the CtrlBase mobile app for that. This app uses your camera to scan the barcodes. You can then enter the quantity and see what the current stock is. The inventory is saved and can finally be read in the inventory menu of the CtrlBase software.